Shipping policy

Order Processing Time
Orders are processed within 1–3 business days. Once processed, your order will be shipped.

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Shipping Time
Estimated delivery time is 7–15 business days depending on your location.

Please note that delivery times are estimates and may vary due to high demand, shipping carrier delays, or other unforeseen circumstances.

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Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please allow a few days for tracking updates to appear.

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Shipping Delays
While we strive to deliver your order on time, DUFFX is not responsible for delays caused by shipping carriers, customs, or external factors beyond our control.

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Incorrect Address
Please ensure your shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

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Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will work with you to resolve the issue.

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Contact Us
For any shipping-related questions, please contact us at:
Shop@maisondesisters.com